Security and Payments FAQ

Q - How do I pay for a course when I book it through CatchtheLingo?

A - You simply reserve your course and school accommodation through the website by paying 15% of the course price up front. In the case of a TEFL course you only have to pay 10%. When you arrive at the school you simply pay the remaining 85% or 90% to the school. Remember all courses offered on CatchtheLingo are presented at best price so you in effect it costs you nothing to use this site. If you approached the school directly you would pay exactly the same but you would not benefit from the rich features of the site or the support we offer.

Q - What system does CatchtheLingo use to allow me to book a course?

A - CatchtheLingo employs the latest technology that enables schools to offer their courses in a real time environment. The process of booking your course has been designed to ensure everything runs smoothly and both school and student are informed at every stage.

In terms of actually taking payments we use paypal pro, a leading payment solution that is perfect for websites such as our own: This is the exact same payment system as hostelworld or hostelbookers use: You have two choices; you can simply pay using your credit or debit card on our encrypted secure pages or you can follow a link and pay through your paypal account on the paypal website. Either way all credit card data is managed by paypal and we have no access to it.

Q - What measures do you have in place to protect my credit card details?

A - Our entire business model is based on reputation so we take security very seriously.

1. Our payment pages are all encypted and run on a secure connection.(Note: http: changing to https: in your address bar)

2. We are real time verified by Comodo Inc., one of the most respected online security certification providers. Comodo have checked and authenticated that our website is linked to a real business in the UK. Please note the Comodo Inc. logo on the payment pages. Comodo guarantees your transaction up to $10,000.

3. Paypal manage your credit card details and they are the market leader for online transaction security. The entire process is PCI compliant.

Q - What currency can I transact in?

A - Because of the dominance of the US Dollar as the secure second currency of South America, all prices on this website are USD based. We provide an option for you to see approximate prices in EUR and GBP but these prices are only intended as guide prices. Ultimately if you make a booking you transact in USD. Does this mean you must have a USD based credit or debit card? No! Your bank will convert the dollar amount we charge to your card into the currency of your account.

Q - What forms of payment does CatchtheLingo accept for my booking deposit?

A - Catchthelingo accepts

1. All major credit and debit cards and

2. Paypal

Q - What forms of payment will the school accept?

A -  The school you transact with will have its own accepted forms of payment. Generally schools will always accept cash. Most schools (especialy the larger schools) now accept credit card and debit cards but usually charge between 2% and 10% extra for this service. A small number of schools accept bank transfers. On booking a course you will be informed by the school of acceptable forms of payment for the remainder of what you owe. You can also find this information on the school information tab. If in doubt contact us here at info@catchthelingo.com